Shipping policy
Shipping Policy
Effective Date: July 17, 2026
Thank you for shopping with us! We are committed to delivering your orders quickly and securely.
Order Processing
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Orders are processed within 1–2 business days after payment is confirmed.
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Orders are processed Monday through Saturday, excluding public holidays.
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During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Local (Within the City)
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Estimated delivery: 1–3 business days
Outside the City
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Estimated delivery: 7–10 business days
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and the size of your order.
Order Tracking
Once your order has been shipped, you will receive tracking details (where available) via email, SMS, or your preferred contact method.
Delays
While we strive to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information.
Damaged or Lost Orders
If your order arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of the expected delivery date. Please include your order number and photos (if applicable), and we will work to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team through the contact information available on our website.
Contact :: 03192168343